Privacy Policy

Effective Date: February 05, 2026

Cold Shine Details LLC (DBA: CS Detailing / CS Auto Spa) respects your privacy. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including SMS messaging.

What information is collected
We collect the following information from you: name, phone number, vehicle make/year/model, and any other details you voluntarily provide when using our web forms, SMS messages, or other interactions.

How user data is used
We use your information to provide quotes, schedule appointments, send service reminders, respond to inquiries, and deliver promotional offers related to ceramic coatings, PPF, window tint, and auto detailing services. We may also use it to improve our services, analyze usage trends, and communicate with you about your requests or account.

SMS opt-in details
Opt-in is collected via a dedicated web form/landing page where users enter their phone number and actively check an explicit consent checkbox. The checkbox states: “I consent to receive SMS messages from CS Detailing (DBA of Cold Shine Details LLC) about ceramic coating offers, quotes, and appointment reminders. Message & data rates may apply. Msg frequency varies. Consent is not required for purchase or form submission. Checking this box is optional. Reply HELP for help, STOP to unsubscribe at any time.” Opt-in is affirmative, explicit, and separate from form submission. Consent is not implied by providing your phone number alone or by submitting the form without checking the box.

Cookie & tracking practices
We use cookies and similar technologies solely for essential site functionality (e.g., form handling, session management) and basic analytics to improve user experience. No cookies or tracking technologies are used for marketing, promotional, advertising, or behavioral targeting purposes. We do not use third-party tracking pixels, cookies, scripts, or tools for advertising. No personal data is shared with third-party trackers.

Data security and handling
We implement reasonable technical and organizational measures to protect your data from unauthorized access, loss, misuse, or alteration. Data is stored securely using industry-standard encryption and access controls. We retain data only as long as necessary for the purposes outlined in this policy or as required by law. In the event of a data breach, we will notify affected users as required by applicable laws.

User rights
You have the right to access, correct, update, or delete your personal information. To exercise these rights or request more information, contact us at Coldshinedetails@gmail.com. We will respond to your request in a timely manner and in accordance with applicable privacy laws.

Mobile info sharing statement
No mobile information will be shared with third parties/affiliates for marketing or promotional purposes. Information sharing to subcontractors in support services (e.g., customer service) is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Business Address (Registered Agent)
Registered Agent: Northwest Registered Agent
Address: 7901 4th St N STE 300, St. Petersburg, FL 33702 (Tampa Bay Area)